• Facebook connection failed.

Frequently asked questions

 

  • The company is headquartered in the San Francisco Bay Area and the majority of our operations are conducted in the United States. All our luxury leather products are manufactured in Italy.

  • Our goal is to establish a customer base in the fashion hubs of the United States through exclusive events in select cities, beginning with New York, Los Angeles, San Francisco, and Miami. However, Martin Marino’s online boutique will be the primary platform for customizing and purchasing our handbags.

  • The estimated delivery time is eight to nine weeks.

  • There are six customization options and we intend to add more.

  • We offer ready-made handbags that have been created by our design team. These bags are typically delivered in one to two weeks.

  • For Fall, we have six bag styles, which will be refreshed seasonally after the first line is launched..

  • To check the status of your order please contact our Customer Service group at info@innovationplatformcapital.com.

  • Please email us immediately at returns@innovationplatformcapital.com with your order number and we will respond within 48 hours.

  • Yes, ready-made bags can be exchanged for an item of equal price.

  • We will introduce new designs every season.

  • We will send you a replacement.

  • Martin Marino has instituted the help of some of the top leather craftsmen in the United States, and we will repair any bag flaws domestically if possible. In the unlikely case of a major defect, the bag will be sent back to our manufacturing facility in Italy for repair. Martin Marino covers all shipping costs on flawed bags.

  • Yes, we’re planning to introduce a swatch option, which will be mailed to you free of cost.